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responses. Individual names altered for privacy purposes. The information contained in this website is provided for informational purposes only and should not be construed as a forum for customer support requests. Any customer support requests should be directed to the official HCL customer support channels below:
If you don't understand the answer, do not immediately bounce back a demand for clarification. Use the same tools that you used to try and answer your original question (manuals, FAQs, the Web, skilled friends) to understand the answer. Then, if you still need to ask for clarification, exhibit what you have learned.
There is an ancient and hallowed tradition: if you get a reply that reads “RTFM”, the person who sent it thinks you should have Read The Fucking Manual. He or she is almost certainly right. Go read it.
RTFM has a younger relative. If you get a reply that reads “STFW”, the person who sent it thinks you should have Searched The Fucking Web. He or she is almost certainly right. Go search it. (The milder version of this is when you are told “Google is your friend!”)
Feedback response number WEBB9AZPAZ created by ~Dan Kikiterobu on 08/28/2013